FREE SHIPPING OVER $25
888-236-0552

Privacy

Our Commitment to Privacy

Your privacy is important to us, and we'll bet it's important to you, too. To better protect your privacy, we're providing this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on the Sono website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on these pages are:

Full name
Shipping Address
Billing Address
Phone Number
Email Address
Credit/Debit Card Information

The Way We Use This Information:

We use the information you provide about yourself when placing an order only to complete that order. This information helps us serve you efficiently and accurately. We do not share this information with outside parties except to the extent necessary to complete your order.

We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products, services, and promotions. The information you submit on our website will not be used for this purpose unless you consent to marketing during registration.

You can unsubscribe from Sono emails at any time by clicking the link at the bottom of any Sono email.

We use non-identifying and aggregate information to better design our website and to share with advertisers. This information is only used in a way that protects your anonymity.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Fraud

We actively fight fraudulent credit card transactions. There are times when we may have to contact you to verify that your transaction is legitimate. This may cause some slight delays in shipping your product. If there is a threat of possible fraud on your account, we will call you as soon as we can. If you are not immediately available, this could cause a delay in the shipment of your item. One way to ensure a smooth transaction is to ship your order to the billing address of the credit card that you used to perform the transaction. This will usually ensure your transaction ships out smoothly and quickly. If you cannot ship to the credit card billing address, then we may need to contact you.

Cookies

We use cookies on our site to help us understand what you do while visiting our site so we can personalize and enhance your experience on our website. Cookies are small bits of information that are automatically stored on your computer.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-888-236-0552, Monday through Friday, from 10 a.m. to 7 p.m. EST, or send us an email at info@sonohairextensions.com.